Yes, that's Courtney Cox there making her third appearance in a music video (she was also in The Rembrandt's "I'll Be There For You" vid and was the fan Bruce Springsteen pulled out of the audience in "Dancing In The Dark"). I think she's tied with Alicia Silverstone for appearances in videos, but I'd have to look that up and I'm too lazy to do it right now.
Anyway, Duritz and the Counting Crows were huge in the 90s. They were a mostly positive alternative to blowing up the outside world, heart shaped boxes and the heaven beside you. Don't get me wrong, I heart grunge, but Duritz's lyrics were more winsome and sweet. He just wanted to be Bob Dylan, after all, is that too much to ask?
When he does write about heavy topics he transforms his personal experience into something truly beautiful. Duritz suffers from Dissociative Disorder but he hasn't let it stop him. It informs his work in an incredibly touching and honest way. He wrote an article about his stuggle for Men's Health in 2008 that you can find here. Or you can listen to this song.
Gorgeous, no? Have a great Tuesday.